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Specific Commercial Transactions Act

SCTA

The Act on SCTA to protect consumers by preventing unfair business practices, such as deceptive solicitation, in door-to-door sales, mail order sales, and other types of transactions.

Sales and service provider

  • Alaudae Japan
  • Craft Forum (Alaudae Craft Forum)

Sales and Operations Manager

  • English characters: ISAMU HIBARI
    Kanji: 雲雀勇
    Hiragana: ひばりいさむ
    Katakana: ヒバリイサム

Address

  • 3-2, Oguramae Ogata
    Kakunodatemachi Semboku-shi
    Akita
    014-0347
    JAPAN

Contact

  • Cell phone: +8180-5572-3555
    (*Japanese language only)
    eMail: store@alaudae.jp

Opening hours

  • Mon-Fri
    11:00~17:00
    Holidays: Saturdays, Sundays, national holidays, designated days, long weekends, and year-end and New Year holidays.
    If web development as a side job is busy, handcraft work is on holidays.

Web site URL

  • https://store.alaudae.jp/en/
  • https://alaudae.online
other than that

Here is some additional information.

Payment methods

We offer several payment methods, including credit card, debit card, bank transfer, and cash on delivery. Details are provided on our "Payment Methods" page.

Charge (for goods or services)

The price is indicated for each product, and depending on the display situation, the price is either inclusive or exclusive of consumption tax. The prices of all products are subject to change without notice.

Fees other than the product price

Under normal circumstances, the transfer fee, packaging, and shipping costs are borne by the customer.

Sales quantity

There is no limit to the number of items that can be sold. Limited-edition items are discontinued once they are out of stock. Items that can be restocked will be back in stock the next time they are available.

Shipping and delivery fee

Shipping is handled by Japan Post. Details are provided on our "Shipping / Fees" page.

Exchange and return

It is stated in the ”Cancellation / exchange / return” section.