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Shipping / Handling # Japan

Japan Post
delivery

Taking a global view of user experience

Our store ships domestically and internationally through Japan Post.
For international shipping, please refer to the Shipping / Handling # World page for shipping methods and rates.
For domestic shipping, you can choose from the following shipping methods:

  • Yu-Pack
  • Yu-Pack Cash on Delivery
  • Yu-Pack Cash on Delivery with COD
  • Yu-Pack Smart Discount
  • Yu-Pack Smart Discount with Post Office Pickup Discount
  • Regular Mail [No insurance]
  • Regular Mail + Special Delivery [No insurance]
  • Smart Letter [No insurance]
  • Letter Pack Light [No insurance]
  • Letter Pack Plus [No insurance]

For more information, please refer to the description for each shipping method.

Shipping Method: Related to Yu-Pack

Yu-Pack

All items sold in our store are shipped from Akita, Japan, at a pre-determined shipping cost. Shipping costs can be found on the Japan Post website.
Delivery time windows can be specified at checkout under "Preferred delivery time window".
The following time windows are available:

  • No specified time
  • Morning
  • 12:00~14:00
  • 14:00~16:00
  • 16:00~18:00
  • 18:00~20:00
  • 19:00~21:00
  • 20:00~21:00

The default time window is "No specified time".

Yu-pack on delivery

Please pay the delivery person of Japan Post the shipping fee only when you receive the product.
Delivery time windows can be specified at checkout under "Preferred delivery time window".
The following time windows are available:

  • No specified time
  • Morning
  • 12:00~14:00
  • 14:00~16:00
  • 16:00~18:00
  • 18:00~20:00
  • 19:00~21:00
  • 20:00~21:00
The default time window is "No specified time".

Yu-Pack cash on delivery

When using cash on delivery for Yu-Pack, you will need to pay a fee based on the product price (delivery amount). The fees are as follows:

  • Up to ¥30,000: ¥330 + ¥203 = ¥533
  • Up to ¥100,000: ¥550 + ¥203 = ¥753
  • Up to ¥200,000: ¥880 + ¥203 = ¥1,083
  • Up to ¥300,000: ¥990 + ¥203 = ¥1,193
  • Up to ¥500,000: ¥1,430 + ¥420 + ¥203 = ¥2,053

Please note that security service is required for delivery amounts over ¥300,000. In this case, you will need to pay the product price, shipping fee, and the above fees to the postman who delivers the item. The store will cover the stamp fee for orders over ¥50,000.
Delivery time windows can be specified at checkout under "Preferred delivery time window".
Attention: If you do not receive the item, you will be charged for the round-trip shipping and handling fees for returning the item. Please be sure to check this before placing your order.

Yu-Pack Smartphone Discount

Yu-Pack Smart Discount is a service that offers a ¥180 discount on the basic shipping cost of Yu-Pack.
How to use:

  • You can find out how to use Yu-Pack Smart Discount on the Japan Post website or app.
  • Yu-Pack Smart Discount does not support cash on delivery.
  • Before shipping, you must select and enter the recipient's address.
  • If you have registered your mobile phone number (SMS), you will receive a notification by SMS when the recipient's address has been selected and entered.
  • If you have not registered your mobile phone number, you will receive a notification to your registered email address.
  • If you delay selecting and entering the recipient's address, shipping will also be delayed, so please be careful.

Note: This store does not use LINE, so shipping requests via LINE will not be accepted.

Yu-Pack Smartphone Discount [Post Office Pickup Discount]

Yu-Pack Smartphone Discount
Yu-Pack Smartphone Discount is a service that provides a ¥180 discount on basic shipping costs.
Post Office Pickup Discount
In addition to the discount provided by Yu-Pack Smartphone Discount, Post Office Pickup Discount provides an additional ¥100 discount when a regular post office is designated as the recipient's address.
Restrictions

  • You can find out how to use Yu-Pack Smart Discount on the Japan Post website or app.
  • Yu-Pack Smartphone Discount is not available for COD shipments.
  • Yu-Pack Smartphone Discount is not available for Post Office Hold.
  • If a post office is designated as the recipient's address, the recipient's address cannot be changed after the shipment has been sent.
  • The storage period is 7 days from the day after the package arrives at the post office.
  • The recipient's address must be selected and entered before the shipment is sent. If a mobile phone number is registered, an SMS notification will be sent when the recipient's address has been selected and entered. If a mobile phone number is not registered, a notification will be sent to the registered email address.
  • Please note that if the recipient's address is not selected and entered in a timely manner, the shipment may be delayed.

Note: This store does not use LINE, so shipping requests via LINE will not be accepted.

Purchase
to Shipping

Ships within 7 business days

  • After placing an order, the payment will be confirmed.
  • The product will be shipped within 7 business days from the next day of payment confirmation.
  • If the product is out of stock, we will check the out of stock product.
  • If you apply for a discount such as Yu-Pack Smartphone Discount, we will check the reception location.
  • Once all the ordered products are in stock, we will pack them in a cardboard box with simple packaging and ship them.
Points
  • The period from payment confirmation to shipping is 7 business days, excluding weekends, holidays, designated days, long holidays, and the end of the year and beginning of the year.
  • If the product is out of stock, it will be shipped after the confirmation of the out of stock product.
  • If you apply for a discount such as Yu-Pack Smartphone Discount, it will be shipped after the confirmation of the reception location.

Shipping method: Non-standard mail related

Outside standard mail [no compensation]

We offer shipping services using cardboard boxes that are compatible with non-standard mail. The cardboard boxes we use are approximately 8 mm thick and come in two sizes: 60 cm and 64 cm.
Please note that non-standard mail is a service for those who want to save on shipping costs, and there is no insurance. This point is explained in the "Transfer of product ownership and risk-bearing" section of our store's terms of use. Please understand this before using our services.

Specific record, Non-standard-size mail [no compensation]

We offer shipping services using cardboard boxes that are compatible with non-standard mail. The cardboard boxes we use are approximately 8 mm thick and come in two sizes: 60 cm and 64 cm. You can also choose whether or not to add specific registration.
Specific registration is a service that records the acceptance of a mail item at the post office. It is recommended for those who are concerned about whether or not they have sent a mail item.
Please note that non-standard mail is a service for those who want to save on shipping costs, and there is no insurance. This point is explained in the "Transfer of product ownership and risk-bearing" section of our store's terms of use. Please understand this before using our services.

Because
it's global

Charge for cardboard boxes

To accommodate customers from Japan and around the world, we are implementing a paid and shared system for cardboard boxes.
The following five types of cardboard boxes will be available for packaging. The prices are the same for domestic and international shipments.

  • Non-standard-size mail 60 size: ¥90
  • Non-standard-size mail 64 size: ¥130
  • 60 size: ¥90
  • 64 size: ¥130
  • 80 size: ¥130
  • 100 size: ¥260
  • 120 size: ¥260

This change will make it easier for customers to select or change shipping methods and payment methods at checkout, which will improve user convenience and efficiency for the store.
Even with no insurance, using a cardboard box that is about 8mm thick can significantly reduce the risk of damage.

As of March 2024

Shipping method: Others

Smart Letter [No compensation]

You can send Fortuna Tape 6mm and 15mm nationwide for a flat rate of ¥180 for up to 2 cm thick and 1 kg.
The following items are available for use.

  • Fortuna Tape 6mm: 1 to 2 sheets
  • Fortuna Tape 15mm: 1 sheet only
  • Fortuna Tape 21mm: Not available

Smart Letter is a service for customers who want to save on shipping costs. Therefore, there is no compensation at all.
This point is explained in the "Transfer of product ownership and risk-bearing" section of our store terms of use, so please understand before using.

Letter Pack Light [No Compensation]

Our store offers Letter Pack Light [No Compensation] as a dedicated shipping method for tape materials of 6mm, 15mm, and 21mm.
Letter Pack Light is a shipping service that can be used nationwide for a flat fee of ¥370 for a thickness of up to 3 cm and a weight of up to 4 kg.
The following products are eligible for shipping:

  • Fortuna Tape 6mm: Up to 8 sheets
  • Fortuna Tape 15mm: Up to 2 sheets
  • Fortuna Tape 21mm: Up to 2 sheets
  • Up to a maximum weight of 560 g for other combinations (some combinations are not allowed)

Please note that Letter Pack Light does not offer any compensation, even if there is an accident during shipping.
This point is explained in the "Transfer of product ownership and risk-bearing" section of our store terms of use, so please understand before using.

Letter Pack Plus [No Compensation]

At our store, we offer Letter Pack Plus [No Compensation] as a dedicated shipping service for tape materials of 6mm, 15mm, and 21mm.
Letter Pack Plus is a service that can be shipped nationwide for a flat rate of ¥520 for up to 4kg.
Eligible products are as follows:

  • Fortuna Tape 6mm: Up to 13 sheets
  • Fortuna Tape 15mm: Up to 4 sheets
  • Fortuna Tape 21mm: Up to 4 sheets

Please note that there is no insurance for Letter Pack Plus, as it states that "In the event of an accident during shipping, no compensation will be paid."
This point is explained in the "Transfer of product ownership and risk-bearing" section of our store terms of use, so please understand before using.

Yu-Packet [Color sample only]

Yu-Pack can be used to ship catalogs of "Color sample". Up to 5 catalogs can be shipped in a double-folded cardboard box.
Shipping rates are as follows:

  • 1 catalog: ¥250
  • 2-3 catalogs: ¥310
  • 4-5 catalogs: ¥360

Cardboard
Sizes

Approximate amount in one cardboard box

The following guidelines are based on the weight of the material and are provided as a general reference for purchasing.
Maximum number of 60-size/non-standard-sized pieces

  • Maximum number of 6mm: 41
  • Maximum number of 15mm: 17
  • Maximum number of 21mm: 12
  • Maximum weight: 2.6kg
Maximum number of 64-size/non-standard-sized pieces
  • Maximum number of 6mm: 44
  • Maximum number of 15mm: 18
  • Maximum number of 21mm: 13
  • Maximum weight: 2.8kg
Maximum number of 80-size
  • Maximum number of 6mm: 89
  • Maximum number of 15mm: 36
  • Maximum number of 21mm: 26
  • Maximum weight: 5.6kg
Maximum number of 100-size
  • Maximum number of 6mm: 143
  • Maximum number of 15mm: 59
  • Maximum number of 21mm: 42
  • Maximum weight: 9kg
Maximum number of 120-size
  • Maximum number of 6mm: 287
  • Maximum number of 15mm: 119
  • Maximum number of 21mm: 84
  • Maximum weight: 18kg

As of March 2024
Note: The specifications for cardboard sizes, shipping weights, and fees may be changed as needed.

Must-See
Before You Buy

We recommend that you read through all of the information in this store before purchasing a product. This should help to alleviate any stress after your purchase.