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Terms Conditions

general rules.
  • Alaudae.JP Store (hereinafter referred to as "this store") is a shopping website operated by ALAUDAE ( This store sets the terms of use (hereinafter referred to as the "Terms") regarding the services (hereinafter referred to as the "Services") that users (hereinafter referred to as "Users") can use on the website as follows.
Application of these Terms and Conditions.
  • Users must read and agree before use. Use of the Store constitutes acceptance of these Terms and Conditions from then on.
    When you browse the website or purchase a product from our store, you are deemed to have agreed to these Terms and Conditions and to have used the service. It includes on this page, or in additional terms and conditions and policies which can be referenced via hyperlink. These Services and these Terms and Conditions shall be applicable to all users of the Store (this includes without exception users at site browsers, manufacturers, customers, vendors, website content providers, etc.).
    Please read these Terms and Conditions in full before accessing or using the Store's website. Access to or use of part or all of the Site also constitutes acceptance of these Terms and Conditions. If you do not agree to all of these Terms and Conditions, you may not access the website or use the Services. If the Services and these Terms and Conditions are deemed to be a proposal, the proposal is limited to the Services and these Terms and Conditions only.
    Any new features or measures that are added to the Store in the future shall also be subject to these Terms and Conditions. The latest version of these Terms and Conditions can be viewed on this page at any time. The Store reserves the right to revise or amend these Terms and Conditions at any time without the User's consent, which will be published on the Website and the User shall comply with the revised Terms and Conditions.
Languages used.
  • The service was offered exclusively to users in Japan until July 2023, but in response to strong demand from users outside Japan, the service will resume in two languages, 'Japanese' and 'English', from March 2024. This service is created in Japanese and then translated into English using automatic translation, etc. English translations are provided as a convenience to users outside Japan and the basic language is mainly Japanese. The service and support is provided in Japanese and English, with the exception of automatic translation, but in the event of a conflict between the two languages, the Japanese language shall take precedence.
Online store terms and conditions.
  • Users who can agree to these Terms and Conditions are at least adult users in their country of residence. Users under 12 years of age must have the consent of a parent or legal guardian or other legal representative, or must obtain permission from a parent or legal guardian or other legal representative, to use the Store. As the definition of a minor varies depending on the country of residence, underage users are required to give their consent in accordance with the laws and regulations of their country of residence.
    It is forbidden to use our store's products illegally or for purposes not authorised in your country or region of residence. It is also forbidden to break the laws of your country or region of residence (including, but not limited to, copyright) by using the Store's Services. It is forbidden to transmit worms, viruses or other website-destroying code. In the event of any conflict or breach of any or all of these Terms and Conditions, the provision of the Services shall cease immediately.
general conditions.
  • The Store shall be entitled to refuse the Service at any time, irrespective of the subject party or reaso
    Personal data not containing card data, such as credit card data, may be transmitted unencrypted. This includes transmissions over multiple networks and changes to comply with and adapt to the technical conditions of the connecting networks and connected equipment. Credit card information is always encrypted during transmission across the network.
    The User agrees to the prohibition of reproduction, duplication, copying, sale, resale or unlawful use of part or all of the Services in the Store. You also agree that you are prohibited from using or accessing the Services or contacting websites supplying the Services unless authorised in writing by the Store.
    The titles used in these Terms and Conditions are for convenience only and do not restrict or affect these Terms and Conditions.
Accuracy, completeness and currency of data.
  • The store accepts no liability for incorrect, incomplete or out-of-date data available on the store.
    The Store may contain certain historical information. Historical information is not necessarily up-to-date and is provided for reference purposes only. The Store reserves the right to change the content of this site at any time, but is under no obligation to update the information on the Store's site. You agree that it is your responsibility to monitor any changes made to the Website by the Store.
Changes to this service or price.
  • Product prices are subject to change without prior notice.
    The Store reserves the right to change or discontinue the service (or any part or content thereof) at any time and without notice.
    The Store is not liable to the User or any third party for any change, price change, suspension or discontinuation of the service.
Product or service.
  • Certain products and Services are offered entirely online via the Website. These products and Services may be in limited quantities and are eligible for return or exchange if they can comply with our store's returns policy. In addition, product colours will certainly vary from person to person depending on colour space, how they see the product, the environment in which they use the product and the equipment they use. While the Store endeavours to maintain accuracy, it does not warrant that product descriptions or content are complete, reliable or accurate or error-free.
    The Store reserves the right, but not the obligation, to restrict the sale of its Products or Services to any individual, geographical area or jurisdiction. The store may exercise this right in certain circumstances. The Store reserves the right to limit the quantity of Products or Services offered. All product descriptions or product prices are subject to change at any time without notice at the sole discretion of the Store.
    The Store reserves the right to discontinue any Product or Service at any time.
    Any offer of any Product or Service made in this store is void where prohibited.
    The Store does not warrant that the quality of any product, service, data or other product purchased or obtained by the User will meet the User's expectations or that any errors in the Service content will be corrected.
    The Store cannot guarantee that the quality of the Product, Services, data or other products will meet the user's expectations after purchase or receipt of the Product. The correction of errors in the Service cannot be guaranteed.
Transfer of product ownership and risk-bearing.
  • Ownership and risk of the purchased product shall pass to the user at the time the product is delivered by the Store to the courier. Deliveries with damage or delay compensation attached shall be limited to the amount received by the Store from the user in question for damages or losses in the event of loss of the product due to the intentional or negligent fault of the delivery company. However, in the case of deliveries not accompanied by compensation for damage or delay, the store will not be liable for any loss of the product due to the intentional or negligent fault of the delivery company.
Cancellation or exchange or return.
  • The store will deal with cancellations, exchanges or returns in accordance with the following conditions.
    The Store shall accept the User's offer of an incorrect order, missing or faulty product, cancellation, replacement or return of a product within 30 days of receipt of the product, but not if the User does not make such an offer. Request within 30 days of receipt of product.
    If the product has obvious defects or shortages upon arrival, the product will be returned or exchanged at the store's expense, including shipping and handling costs.
    If the User has already made a deposit for a product that has not yet been dispatched, the Store shall accept the User's request and process the refund minus handling charges.
    For products after dispatch or for the convenience of the customer, once the goods have been delivered to the customer, whether used or unused, we do not resell them due to the nature of product management. The store will process refunds for products returned after dispatch or for the user's convenience, less a 30% administration fee from the product price for the product requested. If the user does not or cannot agree to this, the store shall not comply with the procedure.
    The product the User wishes to replace shall be purchased anew and the Store shall accept the refund procedure less a 30% administration fee from the product the User wishes to replace or exchange.
    For more information, see 'Cancellation / exchange / return'.
Accuracy of billing and account information.
  • The store reserves the right to refuse any order from the user. The Store may, at its sole discretion, limit or cancel the quantity purchased per individual, household or order. This restriction includes orders using the same user account, the same credit card and the same billing or delivery address. In the event of changes or cancellations to an order, we may notify you via the email address and billing address or telephone number used to place the order. The Store reserves the right to restrict or withhold orders at its discretion if it determines that the order has been placed by a dealer, reseller or distributor.
    The User agrees to provide current, complete and accurate purchase and account information for all purchases made at the Store. The User agrees to promptly update his/her account and other information, including email address, so that the Store can complete transactions and contact the User if necessary.
Third party tools.
  • The store uses third-party tools that cannot be monitored, controlled and inputted.
    You acknowledge and agree that the Store provides access to such tools 'as is' and 'as available' without warranty, representation or condition of any kind and without any authorisation. The Store shall not be liable for any liability arising out of or in connection with the User's use of the Third Party Tool's functionality. Any use of the functional means offered through the Store is at your own risk and discretion. You acknowledge and agree to use the means provided by third parties in connection with these Terms and Conditions. New tools may also be provided for this service. Those new tools are also subject to the Service and these Terms and Conditions.
Links to third parties.
  • Certain content, products and Services available through the Store also contain links to third parties. The Store has no knowledge of, and accepts no liability for, the content and activities of third-party websites linked to from the Store's website. To avoid this risk, in addition to checking the terms and conditions of the third party, you agree to make all requests for third party services directly to the third party.
User comments, feedback and other submissions.
  • The copyright and other rights to the images, texts, etc. (creative ideas, proposals, plans and programmes) on the Store belong to the Store, but the Store has only granted permission to the user (owner) in question to publish and use the user's (owner's) work, and the copyright belongs to the user (owner) in question. However, users who have contributions or content related to the Service (creative ideas, proposals, plans, projects) grant the Store a free and non-exclusive licence to use such content and shall not exercise their moral rights to the Service.
    The Store will monitor, edit or remove any content which, in the Store's discretion, it considers to be illegal, offensive, threatening, defamatory or libellous to viewers, contains sexually explicit or obscene material or otherwise infringes the intellectual property of either party or the Services and these Terms and Conditions, but will have no obligation to do so.
    The comment shall constitute consent not to infringe any rights of third parties, including copyright, trademarks, privacy, personality, personal and proprietary rights. You agree that your comments do not contain any defamatory, illegal, abusive or obscene material, nor do they contain any computer viruses or malware that may interfere in any way with the operation of the Service or other related sites. You must not mislead the Store or third parties as to the origin of your comments, for example by using a false email address or impersonating a third party. They are responsible for the content and accuracy of their comments. The Store shall not be liable for any costs or damages of any kind in relation to comments submitted by individuals or third parties.
Personal information.
  • The management of personal data submitted in our store is appropriately carried out in accordance with our privacy policy. Please check the privacy policy.
Defects, inaccuracies or omissions.
  • The Store's Services may contain information, including typographical errors, inaccuracies or omissions, which may relate to product descriptions, pricing, promotions, offers, product delivery charges, delivery times and availability. The Store reserves the right to correct any errors, inaccuracies or omissions, change or update data or cancel an order at any time without prior notice (including after the order has been submitted) if the information on the Service or the relevant website is inaccurate.
    The Store shall have no obligation to update, change or clarify the information on the Service or all related websites, including, without limitation, pricing information, except as required by law. If there are any changes or updates to the Service or information within all related websites, the Store has no obligation to notify you of any specific changes or updates to information applicable to the Service or related websites.
Prohibited uses.
  • In addition to the other prohibitions set out in the Service and these Terms and Conditions, the Store prohibits the use of the Content for the following purposes.
  • Illegal purposes.
  • To induce another person to commit an unlawful act or to solicit another person to be complicit in an unlawful act.
  • Any purpose that violates international, federal, local or state regulations, rules, laws or local ordinances.
  • Any purpose that infringes or violates the intellectual property rights of the Store or any third party.
  • To attack, abuse, insult, damage, defame, libel, blame, coerce or discriminate against gender, sexual orientation, religion, ethnic group, race, country of origin or disability.
  • For the purpose of transmitting false or misleading information.
  • For the purpose of uploading or transmitting viruses or other malicious code that may interfere with the functioning or operation of the Service, related websites, third party websites or the Internet.
  • Purposes of collecting or tracking personal data of third parties.
  • Spam, phishing, farming, fraud, spidering, crawling and data extraction purposes.
  • Obscene or immoral purposes.
  • To interfere with or circumvent the security features of our store, related websites, third party websites or the Internet.
  • The Store reserves the right to suspend the use of the Store and the relevant websites for violations of these prohibitions.
Elimination of anti-social forces.
  • The User represents and undertakes that it does not fall into any of these categories and will not do so in the future.
  • Gangster.
  • Gang member.
  • Associate member of a crime syndicate.
  • Organized crime group.
  • Aggregate racketeers, social activists, or gangs with special intelligence.
  • Persons having social or economic relations with the above-mentioned persons.
  • The User shall also ensure that he/she or a third party does not do any of the following.
  • Violent demanding behaviour.
  • Unreasonable demands beyond legal responsibility.
  • Using deception or force in a transaction to damage the other party's reputation or obstruct its business.
  • Other acts similar to the above.
  • The Store reserves the right to refuse to provide the Service to the User if it is found that the User has made a false declaration in relation to these Terms and Conditions by any of the following, or by any of the applicable acts.
Disclaimer of warranties, limitation of liability.
  • The Store makes no representation, certification or guarantee that the Service will always be uninterrupted, up-to-date, fault-free or secure.
    The Store does not warrant that the results obtained from the use of the Service will be accurate or reliable.
    The User agrees that the Store may, at any time and without notice to the User, delete the Service indefinitely or cancel the Service.
    The User expressly agrees that the use of or inability to use the Services is at the User's own risk. The Services and all Products and Services provided to you through the Services (except as expressly provided by the Store) are provided 'as is' and 'as available' for your use and without any representations, warranties or conditions of any kind, express or implied. This includes all implied warranties or conditions of merchantability, quality of goods, fitness for a particular purpose, durability, title and non-infringement.
    In no event shall any director, officer, employee, affiliate, agent, contractor, intern, supplier, service provider, or licensor of the Store be liable for any injury, loss, claim, or damage of any kind, whether based in contract, tort (including negligence), or direct, indirect, incidental, punitive, special or consequential damages (including, without limitation, lost profits, lost revenues, lost savings, loss of data, replacement costs or similar damages). Any other claims arising out of or in any way related to the use of the Services or products procured using the Services (including, without limitation, any errors or omissions in the Content, or any loss or damage of any kind incurred as a result of the use of the Services or products posted, transmitted or otherwise made available via the Services or including, without limitation, any loss or damage of any kind resulting from the use of the Content (or Products), even if advised of the possibility thereof, strict liability or otherwise. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the fullest extent permitted by law.
  • User agrees to accept reasonable attorneys' fees from any third party arising out of, or resulting from, User's violation of these Terms or any documents they incorporate by reference, or User's violation of law or the rights of a third party. Our parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees for any claim or demand, including costs. agree to indemnify, defend and hold harmless. The amount of compensation for any damage or loss caused to the User by the intentional or gross negligence of the Store, or by the Store, shall be limited to the amount received from the User in question.
Separation of contracts.
  • If any provision of these Terms and Conditions is found to be illegal, invalid or unenforceable, the provision shall nevertheless be enforceable to the fullest extent permitted by applicable law and the unenforceable parts shall be deemed severed from these Terms and Conditions. The decision of the Service shall not affect the validity and enforceability of the remaining provisions.
cancellation of contract.
  • The obligations and liabilities of the Parties arising prior to the termination date shall survive the termination of these Terms and Conditions for all purposes.
    The Service and these Terms and Conditions are effective unless terminated by the User or the Store. If you do not wish to use the Service in the future or wish to discontinue using the Service, you may terminate your use of the Service at any time by contacting the Store.
    If this store determines that the user has violated or is suspected to have violated the rules and regulations of this service and this agreement, this store may terminate this agreement at any time without prior notice, and the termination date Any and all liability incurred up until this point shall be borne by the user. Or, accordingly, we may deny you access to the Store's Services (or any part thereof).
Complete agreement.
  • The Store's failure to exercise or enforce any right or provision of the Services and these Terms and Conditions shall not constitute a waiver of such right or provision.
    The Terms and all policies and operating rules regarding the Service posted by the Store on the website or by the Store shall be deemed the entire agreement and common understanding between the User and the Store, and further any prior or contemporaneous agreement, oral or written, between you and the Store that governs your use of the Service, including, without limitation, any prior version of the Service and these Terms; , conversations, and suggestions.
    In the event of ambiguity in the interpretation of the Service and these Terms and Conditions, the most reasonable interpretation will be taken and it is not permitted to interpret everything in favour of the user.
Changes to these Terms and Conditions.
  • You can check the latest version of these Terms and Conditions at any time on this page.
    The Store reserves the right, at its sole discretion, to update, amend or replace any part of the Services and these Terms and Conditions by posting updates and changes on the Store's website. It is the user's responsibility to regularly check the store's website for changes. Your continued use of or access to the Store's website or the Services following the posting of these changes to these Terms and Conditions constitutes acceptance of those changes.
Governing law/jurisdiction.
  • The governing law of this agreement shall be the laws of Japan, and regarding disputes arising between users in the sale of products of this store or this service, the district court having jurisdiction over the location of this store or the summary court shall be the exclusive jurisdictional court of the first instance. Let me do it.
11 January 2019 Establishment.
  • 1 July 2019 Revised.
  • 13 August 2020 Revised.
  • 23 March 2021 Revised.
  • 31 March 2024 Revised.

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